Citrix is a digital workspace platform that gives employees everything they need to be productive in one unified experience while arming IT with the visibility, simplicity, and security needed to enable and control it all. As a Citrix Preferred Partner, our motto at Wincourse is “We Make Citrix Work”. We make Citrix work for your business by customizing and tailoring Citrix services to support your specific needs.
Top Charlotte Citrix Services Provider helps to leverage the most out of your technology
Citrix has been a part of the business technology landscape for over three decades. Over the years, the technology has evolved. With the rising demand for remote work, the demand for Citrix has grown. Wincourse is here to help you navigate your Citrix relationship, purchasing, implementation, best practices and more. We also have access to special pricing as a Citrix Preferred Partner. Citrix can be a difficult technology to implement and consume if you don’t have the right resources in place. Reach out to us for a Free Health Check if you might be experiencing any of the following issues:
Correct Versioning
Since the technology has been around a while, you can imagine there have been updates, new versions, sizes, and flavors. Just like Wincourse, Citrix has been trying to meet customers wherever they are at in their IT journey. If you are new to the technology, your options might seem overwhelming. And if you’re familiar with a certain version of Citrix, their newer solutions might seem a little challenging to implement. In either scenario, it’s the perfect time to call Wincourse. We have the expertise to talk through what’s the best fit for your environment, and have the services to help update, install, or support you through your journey with Citrix’s technology.
Performance
Being on the wrong version of Citrix might seriously hinder the performance of the technology, and in turn, the productivity of your business. Citrix is so much more than an application, it’s is a business process that touches multiple parts of your environments, and those other portions can affect the success of how Citrix operates too. Because Wincourse has over 15 years of experience delivering Citrix to our customers, we are familiar with those ancillary technologies and what issues they might cause to performance. With one of our Free Health Checks we will walk through those issues like versioning, network load, and security to ensure you are leveraging the most out of your technology.
Expanding Use Cases
As we mentioned earlier, some people have their favorite version of Citrix, and are more than likely using it for one specific function in their environment. Like the office copier, Citrix was regulated to the big-green button, but if you understand the technology better, it can staple, collate and a whole lot more. Most people use Citrix to enable remote access to an application or desktop, and have no idea there is in an analytics tool you can utilize to monitor access, reduce security threats, and collect data so you can make business decisions around your applications. They have content switching, so if you have a user/customer who is accessing your application from another country, you can have that application display in their native language. There are so many more incredible implications of this technology, and that is why Wincourse has made it a priority internally, there is a way it can help your business too.
Ongoing Support
This section is for the IT support crowd. Citrix touches a lot of parts of your business’s IT, so you can expect some support tickets here and there around it. But, because it’s connected to so many pieces, your end-users aren’t going to know when to correctly give it the blame for their issues. If you talk to Citrix support, they might feel like the scapegoat for a bevy of issues like network performance, or incorrect licensing for other applications. It can inundate your IT support organization, not only with the number of tickets, but they might be scratching their head about what the actual issue is. That’s another great way Wincourse can step in. We have Citrix Services and managed support to either handle those tickets for you, or help your support organization in better handling those themselves.
If you need Charlotte Citrix Services or are just beginning your journey with Citrix’s technologies, Wincourse is here to help. We offer Free Health Checks with a Certified Engineer who can start you on the right path, but you can talk to any of our employees and we’ll show you our passion around the technology. Contact us to help your organization make Citrix work!