Here at Wincourse we are passionate about technology and helping our customers. We always say that we like picking up the phone and talking to people. It really helps us understand our customers needs. But when was the last time you looked at that piece of your business technology? Your phones. Have your employees started working remotely and is your office looking a little empty? Are you still paying for those landlines that are ringing and nobody is answering? Wincourse has a solution: VOIP, or Voice Over Internet Protocol.
With VOIP, you can leverage your existing technology, cut costs, become more agile and upgrade how your business operates.
What is VOIP?
If you have an internet connection, you can send your company’s phone traffic down that internet line instead of using that older physical landline connection. This unlocks so many benefits like network security, cost-savings, and the ability to enable and expand your remote workforce.
By moving your voice and phone traffic to your IT network, you can add those security features that you’ve already invested in with other technologies like your ADC or Kivu and further protect your company’s information. And since you have the internet and security tools in place today, looking at VOIP gives you an opportunity to examine how much your spending on your phone and internet contract. Why pay for the same thing twice? We have seen some huge cost-savings here for some of our customers.
Not only that, but this also gives you the ability to let your users work wherever they want. If they have a device on the corporate network capable of voice chat, they will be able to leverage the VOIP technology. IPhone, tablets, and laptops can make and receive calls from any device, it truly enables business continuity and elasticity.
VOIP Providers
VOIP has an interesting landscape when it comes to vendors. There are companies who started off as internet and phone providers and are trying to add this feature to their offering. Large software companies like Microsoft understand this is a business tool and include some version in their collaboration software. And then there are companies like Star2Star that are a dedicated solution to delivering VOIP.
There are pros and cons. A partner like Wincourse can help you better understand how to address your business needs. Is Skype or Microsoft Teams sufficient for your business? What if your company needs to assign actual phone numbers to your users? Do you want to incorporate video chat, or allow your employees to use the phone or device of their choice? All of these are important questions when picking the right VOIP Provider.
Cost-Savings
As a partner, Wincourse is excited about what VOIP technology can do for our customers, especially from a cost-savings standpoint. There are plenty of scenarios where you might be losing opportunities to save money and even opportunities to make money by using VOIP.
International calls may normally cost you more to make, or maybe that’s a capability you want to unlock for your business. Using the internet, we are closer and more connected before. VOIP optimizes that connection and eliminates the price tag of that overseas call. And you more than likely have a lot of the necessary infrastructure in place, and for actual phones, you may have too much infrastructure in place! Wincourse partners with a company like Star2Star to look at your current bill and see where to cut expenses on your phone bill without losing any security or functionality.
VOIP will be a major component of business voice communication in the future. And of course, it’s always important to have a partner like Wincourse to help talk through a solution like Voice Over IP. We are really excited for what a technology like VOIP can bring to our customers, so be on the look out for more content on our blog and social media about the technology. If you want to discuss how to take advantage of VOIP and make your business more agile, call us today!