“We met and engaged Wincourse as our Citrix Remote Managed Service provider over 6 years ago. Since engagement, they have completed several additional upgrades and projects for us, going over and beyond the continued Citrix Managed Services we originally engaged them for  We truly see Wincourse is an extension of our IT staff.”

Patrick Gray Director of IT Operations – McKinley Capital Management

“When we engaged Wincourse we were looking for a Partner that we could outsource our Citrix Support. We needed a company who was proactive, and could help us realize the true value we were looking for when we originally purchased and implemented the Citrix technology.

Our business goes through multiple M&A activities annually, and requires us to have an efficient and effective way of rolling these companies into our technology operations. Citrix’s technology allows for that to happen.

After a number of acquisitions, the performance of our Citrix environment was causing a significant decrease to user-experience. Our mix of internal resources and our previous Citrix Partner, were not only becoming ineffective, but also becoming cost prohibitive.

 Within 60 days of executing a MSP agreement with Wincourse, the support and performance of our Citrix environment had improved significantly. The environment appeared more stable and user experience was at an all-time high. Not only did Wincourse identify and mitigate the issues causing dissatisfaction and sporadic performance, they also proactively identified the necessary steps needed to optimize the environment for our business moving forward. Our support desk tickets related to our Citrix environment have been dramatically reduced, and we are finally realizing the true benefits of the technology we expected.

 Wincourse’s Customer service and technology expertise has exceeded our expectations.” 

CIO, International Insurance Company